Thank you — that came through.
Your order is with Jeannette and the shop is on it. You’ll have an email receipt from the payment, plus a note from us once your design detail is confirmed.
A 50% deposit, then the rest at collection
Every order from the shop works this way: you pay 50% of the total up front by card, and the other 50% when you collect your order in Chicago or we deliver it to you — or before we ship it, if it is a mail order. The deposit comes straight off the total, so nothing is charged twice.
Deposits are non-refundable.
The remaining 50% is due at pickup or when you collect your order. For orders we mail out, the balance is due before we ship it.
Pickup & local delivery
Free in Chicago, $10 within 5 miles
Choose free pickup in Chicago at checkout — usually ready in about 3 days — or $10 local delivery within 5 miles of our Chicago zip code, 60619. The rest of the balance is due when you collect it or we bring it to you.
Farther away?
Mail orders go by invoice
Postage changes with the weight and the address, so we send an invoice with the exact shipping on it rather than guessing. The balance is due before we ship it out, and nothing is made until you pay.
Your order total, and what you paid
- Order total
- the full price of your order
- 50% deposit paid today
- half the total
- Balance still due
- at pickup or collection
Deposits are non-refundable.
The remaining 50% is due at pickup or when you collect your order. For orders we mail out, the balance is due before we ship it.
Your deposit holds your place in the queue and comes straight off your order total. Your receipt from the payment shows exactly what was paid, and we’ll remind you of the balance before you come — or before we ship it, if it is going by mail.
Send us your artwork or your words
If you have a logo, a photo or a design, send it over and we’ll put a proof together. Nothing is made until you have seen the proof and said yes.